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    Young Couple James Stroyan
    Barnard Castle, United Kingdom
    12 April 2012
    Rated as 3 out of 5


    We stayed in a large room situated on the first floor. The room was clean and had the benefit of excellent views. The decor of the room and of the breakfast area is now dated and requires modernisation. The bathroom, although clean and functional, is also dated. We also found the bed to be too firm for our taste. The breakfast was good overall. However, the buffet area seemed a little small for the number of guest, especially at peak times.
    The stand out feature of this hotel is the high quality of customer service provided by the ladies on reception and breakfast staff.

    Reply from Brathay Lodge at 16 Apr 2012

    Mr Stroyan thank you for your feedback we look forward to welcoming back to the lakes once again. Trevor

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