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  • Self-assessed Accessibility Information





Papermilldirect offers local made card and paper for you to purchase as a pick and mix range, as well as an extensive range of art and craft materials. The shop is large, almost 3000square feet,as well as being light and spacious.

A vast range of materials and ideas to inspire your creative side, as well as bookable workshops.

Opening details

Monday to Friday - 09:30 - 17:00
Saturday - 10:00 - 17:00
Shop is closed all Sundays and bank holidays.


  • Baby changing facilitiesBaby changing facilities
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled toiletsDisabled toilets
  • Public toiletsPublic toilets
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs not accepted (except guidedogs)Dogs not accepted (except guidedogs)
  • Smoking not allowedSmoking not allowed

Most of our shop is accessible on the ground floor. Unfortunately our classroom for the workshops is upstairs.


Westmorland Business Centre,



Plan route to Papermilldirect using Google mapsPlan route using Google maps

Map reference: SD 506958  Lat: 54.35533 Long: -2.76159

To find the shop travel out of Kendal on the A6 towards Shap/Penrith. Look out for a large Land Rover Garage on the corner of an industrial estate. Turn onto the estate and you will see the Papermilldirect building at the bottom of the slope.

Parking: free

Self-Assessed Accessibility Details


  • YesDrop-off point for shoppers outside entrance


  • YesSeating available throughout the facility at appropriate intervals for shoppers with limited mobility
  • YesContrast markings on clear surfaces such as glass doors
  • YesRoutes / aisles throughout the facility suitable for wheelchair users or visitors with limited mobility
  • YesStaff have had disability awareness training


  • YesLevel access on one floor throughout
  • YesAccess to a specially adapted public toilet suitable for wheelchair users
  • Yesgood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesPublic toilet suitable for wheelchair users
  • YesBaby changing facilities


We try and ensure that all parts of our shop on the ground floor are accessible by wheelchair, the shop is spacious and allows easy movement around. Our displays are also allow everyone to get a close look at the products for sale and also at the finished craft items there to provide ideas and inspiration.

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