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Awards for Quaysiders Club

QUALITY CUMBRIA ASSESSED

Quality Cumbria Assessed

The Quality Cumbria assessors visit an accommodation provider every year and carry out a routine day visit. They all assess to the VisitBritain Minimum Entry Requirements (MER). You can be assured that if you select an Accommodation Provider with this sign (logo) beside it, then it has met, and in some circumstances will go beyond MER.

Additional information on this classification scheme is available from Cumbria Tourism.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Is flat (i.e. without steps)

Entrance

  • Yes
    Ramp to entrance
  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Good contrast between the floor and wall
  • Yes
    Clear surfaces such as glass doors have contrast markings
  • Yes
    Baby changing facilities
  • Yes
    Guest information available in large print (14pt and over)

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Separate shower unit with support handrails available
  • Yes
    Separate shower unit with fixed shower seat or shower chair available

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities
  • Yes
    Staff have had disability awareness training