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Awards for Burnside Hotel

VISITENGLAND 3 STAR HOTEL

VisitEngland 3 Star Hotel

All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.

Additional information on this classification scheme is available from VisitEngland.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Route from the parking area to the entrance:
  • Yes
    Has a ramp
  • Yes
    Has steps and no ramp

Entrance

  • Yes
    Steps to the main entrance
  • 3
    Number of steps to entrance
  • Yes
    Handrail by steps
  • Yes
    Ramp to entrance
  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Swimming pool
  • Yes
    Good contrast between the floor and wall
  • Yes
    Baby changing facilities

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Nut free
  • Yes
    Vegetarian
  • Yes
    Vegan

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower
  • Yes
    Bath
  • Yes
    Separate shower unit with fixed shower seat or shower chair available
  • Yes
    Bath with support handrails available
  • Yes
    WCs with handrails available
  • Yes
    Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • Yes
    Bathrooms available that have been specially adapted for wheelchair users

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities

Notes

  • Designated parking for guests with disabilities available on request. Ramp available at 2nd Entrance. Ramp to the swimming pool available on request.<br />1 room available with fixed shower seat/chair for separate shower unit. 1 Bathroom specially adapted for wheelchair users.