Awards for Waterhead Hotel
AA 4 STAR TOWNHOUSE HOTEL, AA 1 ROSETTE, GREEN TOURISM SILVER
AA 4 Star Townhouse Hotel
Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.
Additional information on this classification scheme is available from AA.
AA 1 Rosette
Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.
Additional information on this classification scheme is available from AA.
Green Tourism Silver Award
Excellence in environmental practice
Additional information on this classification scheme is available from Green Tourism Business Scheme.
Self-assessed Accessibility Information
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Self-assessed accessibility details
Parking
- Designated parking for guests with disabilities
- Within 50 metres approx. of entrance
- Surface of the car park and pathway leading to entrance is
- Solid ie tarmac / concrete etc
- Drop-off point for guests outside entrance
- Route from the parking area to the entrance:
- Has steps and no ramp
Entrance
- Steps to the main entrance
- 3Number of steps to entrance
- Handrail by steps
Public Areas
- Good contrast between the floor and wall
- Clear surfaces such as glass doors have contrast markings
- Baby changing facilities
- Guest information available in large print (14pt and over)
Dining
- Level access (no steps/thresholds) or access by ramp or lift
- Good contrast between the floor and walls
- Menus available in large print (14pt and over)
- Meals for guests with special dietary requirements can be provided:
- Sugar free (diabetic)
- Gluten free (coeliac)
- Lactose free (dairy free)
- Low potassium
- Low sodium
- Additive free
- Organic
- Vegetarian
Bedrooms
- Bedroom with non-allergenic bedding available
- Bathrooms available with:
- Separate shower unit
- Bath with shower
- Bath with support handrails available
- Bedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
- Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
- Bathrooms available that have been specially adapted for wheelchair users
General
- Proprietors/staff available 24-hours
- Emergency evacuation procedures for guests with disabilities
- Staff have had disability awareness training