Awards for Ivy Bank

Cumbria Tourism Quality Charter

This property is self-assessed and is not part of a recognised national or local quality accreditation scheme. They have signed an Accommodation Quality Charter so that Cumbria Tourism can continue to make a quality commitment to visitors and be reassured that we are promoting the very best about our wonderful county.

Member of Cumbria Tourism

Cumbria Tourism is a membership organisation with over 2,600 members from the tourism industry, committed to developing, promoting and managing tourism in the county.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details


  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesHas steps and no ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
  • YesGood contrast between the floor and wall


  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • YesBedroom without fitted carpets available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
  • YesBath with support handrails available


  • YesSteps to the main entrance
    • 2
      Number of steps to entrance
  • YesEntrance well lit
  • YesBell at main entrance


  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan


  • YesProprietors/staff available 24-hours