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Augill Beck Park

Holiday Park with 9 units £228-£753 pupw sleeps 4-6

QUALITY CUMBRIA ASSESSED

  • Brough
  • Kirkby Stephen
  • Cumbria
  • CA17 4DX

Tel: 01539 823659

Fax: 01539 823677

    Family with Young Children Emma Matkins
    Clacton On Sea, United Kingdom
    02 August 2017
    Rated as 4 out of 5

    “Beautiful and quiet”

    I run my own holiday let management company so I know what standard I am looking for/expecting to find.

    Found the lodge to be reasonably clean and tidy; food debri covering worktop surfaces, dirty cupboard doors, greasy extractor hood and greasy blinds let it down.

    Upon arrival Arthur argued with me over how many guests were on the booking form, saying there was only one child mentioned. I felt confused and needed to double check myself. My booking form was correct so I don't know why Arthur said otherwise. At our lets we do not make the guests feel like they have got something wrong (especially when they haven't). Otherwise, Arthur seemed pleasant enough and welcomed us with a tour of or facilities and a selection of consumables.

    The price point is about right for the time of year.

    Perfect location for our needs. We adored the peace and quiet and relative emptiness of the park.

    The washing machine in our lodge desperately needs a deep clean service. Clothes came out smelling of mildew and the dryer function mainly steamed the clothes. Otherwise we found everything to be in perfect working order.


    Reply from Augill Beck Park at 2 Aug 2017

    Thank you for your comments and we are glad that on the whole you enjoyed your stay with us. We will certainly investigate the points you have raised to improve the service we offer to all our future guests.

    Rated as 4 out of 5 Rated as 4 out of 5 Rated as 4 out of 5 Rated as 5 out of 5 Rated as 4 out of 5
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