Cumbria Tourism is a company limited by guarantee registered under number 3027358 with registered offices at Windermere Road, Staveley, Kendal LA8 9PL. We are registered under the Data Protection Act as a data controller, under registration number Z5126632. Our data protection officer can be contacted at JKillen@cumbriatourism.org .
Information that we collect from you
When you use this site you may submit information to us through our on-line booking enquiry form or brochure request form. We may also collect information about you from messages you post to the website, e-mails or letters you send to us and from any credit checks we carry out.
Use of your information
We will hold your information securely and use it only in compliance with the applicable current data protection laws. We will use your information to provide you with the products and any information that you have requested. We may also use and analyse the information we collect so that we can administer, support, improve and develop our business.
Disclosure of your information
The only parties to whom we may disclose your information are as follows:
- The proprietors of the properties in respect of which you have submitted a booking request
- Our employees who process the information for the purposes for which you have made it available to us
- Our suppliers, partners, advisers and auditors who may have incidental or necessary access to your information in the process of providing services to us, however they will be obliged to treat your information as confidential
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Transfers of Data
Although information that you submit to us by email or through on-line booking enquiry service on this website may, incidentally in the course of transmission, be transferred outside the European Economic Area (EEA) we will not otherwise transfer your information outside the EEA. This is because the laws protecting information outside the EEA may be less protective than those within the EEA where data protection laws are harmonised.
Cookies are small files that web sites can send to your computer, which can enhance your experience of a website by, for example, remembering who you are and what you are interested in. This website only uses session cookies. Session cookies do not collect any personal information about you such as your name or address and are not stored on your hard drive once you leave this website. Our session cookies track information about your current session on the website, so that you don't have to re-type information.
NB for the purposes of a temporary survey we are using a cookie KSSurvey to record which survey you have been invited to complete.
If you wish, you are able to reject or disable cookies by adjusting your browser settings, however, this may adversely affect your experience of using this website. If you are not sure how to do this, then the Help Files on your browser should assist, or alternatively, visit http://www.allaboutcookies.org for more information about cookies including instructions on disabling cookies.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or for as long as the law requires.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact our data protection officer at JKillen@cumbriatourism.org. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.